Privacy policy
Last updated: October 7, 2026
This Privacy Policy describes how ANBERSO Global (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from anbersoglobal.com.
1. Personal Information We Collect
We collect certain information to provide you with a curated shopping experience. This includes:
- Contact Information: Name, shipping address, billing address, email address, and phone number.
- Payment Information: Credit card numbers or other payment details (processed securely via Shopify and payment providers).
- Order History: Details of the products you purchased or viewed.
- Pet Information: If you provide us with photos or pet names for social media features or custom orders.
2. How We Use Your Personal Information
We use your information for the following purposes:
- Fulfilling Orders: To process payments, arrange for shipping, and provide you with invoices and order confirmations.
- Customer Support: To respond to your inquiries and resolve any issues.
- Marketing Communications: If you opt-in to our newsletter, we will send you updates on new products and special offers. You can opt-out at any time.
- Social Media & Community: If you share photos of your pet using our products with us, we may feature these photos along with your pet names on our official social media channels and website to celebrate our community.
3. Cookies, Pinterest and Measurement
Our Site is powered by Shopify. Shopify uses cookies and similar technologies to operate the store, remember your preferences and help us understand how the Site is used.
We use the Pinterest integration to display our product catalog on Pinterest and to measure visits and shopping activity through the Pinterest Tag and Conversions API. This integration may share information about page views, product interactions and purchases, together with device and browser information, IP addresses and online identifiers. Depending on the information available to the integration, contact information may be shared in hashed form for matching. Pinterest may use this information for measurement, personalization and interest-based advertising as described in its Privacy Policy. Our use of these measurement tools does not require us to run paid advertisements.
Where consent is required, you can accept or reject optional cookies using our cookie banner. You can also use the data-sharing opt-out page where available. You may manage Pinterest personalization in your Pinterest settings and review available advertising choices at AdChoices. These choices do not prevent the use of cookies that are necessary to operate the store.
4. International Transfers
As we are located in Japan and ship worldwide, your personal information will be transferred to and processed in Japan and other countries where our service providers (like Shopify) are located. We ensure that your data is protected in accordance with applicable laws.
5. Your Rights
Depending on your location (such as the EU or UK), you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us using the information below.
6. Contact Us
For more information about our privacy practices, or if you have questions, please contact us:
ANBERSO Global (OPENTHEORY, Inc.)
Email: info@anberso.com
Address (Head Quarter):
2-25-34 Nakatehara, Kohoku-ku, Yokohama, Kanagawa 222-0023, Japan
*Please note: This is our administrative office. For product returns, please refer to our Returns & Refunds Policy for the correct warehouse address.